Support

Help & Support

Have a Question?

Thank you for visiting MariaMarin.com! To help you as quickly as possible, please see the categories below to find the right point of contact.


1. Questions About an Order You Placed

If you have already purchased a product, please note that MariaMarin.com does not process payments, handle shipping, or manage returns. All orders are processed securely through TikTok Shop.

For help with:

  • Tracking a package

  • Requesting a refund or return

  • Reporting a damaged item

  • Changing your shipping address

Please contact TikTok Shop Support directly:

  1. Open your TikTok App.

  2. Go to your Profile and tap the three lines (Menu) in the top right.

  3. Tap Settings and Privacy > Orders.

  4. Select the specific order and tap “Contact Seller” or “Help Center.”


2. Questions About Product Details

If you have a question about how a product works before you buy it, feel free to reach out to me! I love sharing my personal experience with the items I feature.


3. Business Inquiries & Partnerships

Are you a brand or manufacturer who wants to be featured on my TikTok Showcase and this landing page? I am always looking for high-quality products to share with my audience.


4. Important Reminder

Please Note: We will never ask you for your credit card information, TikTok password, or social security number. All financial transactions happen exclusively and securely on the TikTok platform.